What should I do when I am concerned about the behavior or the wellbeing of a student or fellow employee?
MSM established the Campus Assessment Response and Evaluation (C.A.R.E.) Team in 2013 to better manage getting help to those who need it, and to make sure MSM identifies anyone who poses a potential danger to others. The C.A.R.E. Team is composed of individuals who have specific expertise and professional training in the assessment of, and intervention with, individuals who may present a threat to themselves and/or the Manhattan School of Music Community. The C.A.R.E. Team can follow up with appropriate resources to give the referred individual the physical, psychological and academic support they need. The C.A.R. E. Team also seeks to educate the campus community on the importance of prompt reporting of the problematic behaviors. The C.A.R.E. Team Referral Form is one way to communicate to the C.A.R.E. Team.
C.A.R.E. Team members
Monica Coen Christensen, Dean of Students
Carol Matos, Senior Director of Administration & Human Relations
Marjorie Merryman, Provost and Senior Vice President
David Geber, Vice Provost and Dean of Artistic Affairs
Melanie Dorsey, Director of Student Engagement
Sophia Grigoriou, Campus Health Nurse
Note: Title IX Coordinator Carol Matos is tasked with responding to allegations of sexual harassment, gender-based harassment, sexual misconduct (including sexual assault), stalking, domestic violence and dating violence. To report situations which may be violations of Title IX please use the online Sexual Misconduct Report form.
What are the warning signs that a student or employee may be in distress?
Deteriorating academic performance
Abrupt changes in behavior
Isolation from others
Poor appearance or hygiene
Physical changes such as sudden weight loss or weight gain
Exhibits high levels of anxiety
Displays sudden outbursts of anger
Develops memory or attention issues
Shows signs of substance abuse
Seems fatigued/low energy or depressed
Has outbursts of crying
Seems irritable or restless
Expresses suicidal thoughts or feelings
Communicates low self-esteem
Has poor social skills
Seems excessively dependent
Exhibits bizarre or erratic conduct
Threatens self or others
Are there common situations to be aware of that can lead to distress?
Student experiences academic failure
Employees have job problems
Student or employee experiences financial pressures
Student or employee has health issues
Student or employees have relationship difficulties such as a relationship break up
Student or employee has experienced a loss (or anticipates losing someone)
What should I do if I think someone at MSM is showing signs of distress?
Fill out the C.A.R.E. Team Referral Form.
If you do not feel comfortable approaching a student or fellow employee yourself, you don’t have to. Reach out to an RA or a member of the C.A.R.E. Team or just rely on the form.
If you do feel comfortable doing so, talk to the student or employee in private. Express concern and listen carefully.
Suggest a way to get help. Students can be referred to the nurse, the counseling office or the Dean of Students. Assure the student that the nurse and counseling office services are free and confidential. Employees can be referred to HR.
Let the person know that you are going to reach out to let the nurse or counseling office or Dean of Students or HR know they are coming. You can even walk them over to get help.
What should I be careful NOT to do?
Do not feel you have to take the situation or the person on yourself!
Do not discuss the student’s situation widely; MSM is a small community and word gets around. Only discuss the situation with those who need to know to help the student or employee.
Don’t be upset if the nurse or counseling staff cannot give you detailed information as to what is happening with an individual you referred. While you are naturally and appropriately concerned and will wish to follow up, the nurse and counseling staff are bound by confidentiality laws. They will share as much as they can and no more.
Do not contact friends and family of the individual you are referring. Leave it to the C.A.R.E Team to decide when it is legal and appropriate to contact friends and family of a referred person.
What will happen after I refer a student to the C.A.R.E. Team?
You may not hear back from the C.A.R.E. team but that does not mean nothing is happening. The C.A.R.E. Team will be working to manage the physical, psychological, and academic needs of the individual who needs C.A.R.E. intervention. The need for confidentiality will often limit the amount the C.A.R.E. Team can communicate.