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The School's department of information technology
provides a variety of facilities and services for students, staff,
and faculty. Although the department has long overseen all administrative
computing technologies, in recent years it has worked closely with
other administrative departments to expand the range of computing
services and tools available to students. The department's mission
and the purpose of its facilities is to ensure that students, staff,
and faculty have access to technologies that enhance productivity
and communication, foster educational goals, and support students'
increasingly technology-dependent musical and academic endeavors.
Quick Links to E-mail Services
Students, faculty, and staff may click on the appropriate link
below to open an e-mail login dialogue. Your NetMail Web client
will appear in a separate browser window.
Answers to frequently asked questions about e-mail
services, including information about logging in to your e-mail
account, setting up auto-reply messages, forwarding e-mail to other
accounts, and deleting messages, can be found in the "NetMail
FAQs."
Learn more about the School's e-mail and remote access
services below.
Computing Resources for Students
Computing Resources for Staff and Faculty
Computing Resources for Students
To enhance students’ educational experience, Manhattan School
of Music provides an Internet and Computing Center, Library computers,
a wireless network within the Library, and Internet connectivity
from residence hall rooms. The School’s department of information
technology maintains these resources, often in collaboration with
other administrative departments. Our students are encouraged to
own and use personal computers, as these are increasingly invaluable
tools for academic and artistic endeavors. All students who use
the computing resources of the School or conduct computing activities
at the School must adhere to the School’s “Academic
Computing Policies and Procedures.” On-campus residents
who wish to have Internet access from their rooms can find helpful
configuration advice in the “Residence
Hall Ethernet and Wireless Network Access Configuration Guide.”
On-Campus Computing Resources
Internet and Computing Center: The Internet
and Computing Center is located in the main building on the ground
floor, Room 011. This facility is designed to address the basic
computing, Internet research, and communications needs of students.
The Center is equipped at any given time with between 5 and 10
PCs comprised of a CPU tower, monitor, keyboard, and mouse. Common
tasks such as document creation, word processing, electronic communications,
and Internet searching can be performed using the software applications
available on these systems. A high-bandwidth connection enables
users to use the Internet efficiently.
The Center is equipped with at least one laser printer to which
users may print documents at will. Users should exercise discretion
when printing materials of a personal or proprietary nature, and
be considerate of the needs of other users during times of heavy
use.
Software applications installed on the Center’s
PCs:
Contact information: Questions and problems
related to the Computer Center are addressed Monday through Friday
during business hours and should be directed to the IT office
(Room 007) in person, by phone, or by e-mail.
Library Computing Resources
The Music Library has a variable number of PCs that students
may use for searching the School’s Library catalog and Internet
research. Catalog searches are given priority over other uses.
Library users who operate laptop computers or hand-held devices
equipped for wireless access can take advantage of the Library’s
wireless network, which provides high-bandwidth Internet access,
including access to the Library catalogue.
Contact information: Questions and problems
related to the computing resources of the Library should be directed
to the reference librarian or other available Library staff. Questions
and problems related specifically to use of the wireless network
may be directed to the Department of Information Technology.
Residence Hall Computing Resources
Ethernet/Internet connectivity from residence hall private
rooms: The Residence Hall is provided with a fiberoptic
network backbone propagated across a 100Base-T Ethernet network
(the “Network”) on each floor occupied by Manhattan
School of Music administrators or students. The department of
information technology maintains and monitors the Network and
oversees, either itself or with third-party assistance, the configuration
and maintenance of the Network’s hardware equipment, wiring,
and Internet connectivity. Metropolitan Communications provides
Internet T1 service to the Residence Hall.
Preventing Connectivity Problems: Residents
should observe best practices when using the Network. Individuals
whose computing practices impair the Network may have their access
terminated and, as a result, lose Internet connectivity. Please
review the following useful tips on how to prevent your personal
computer from causing connection disruptions and slowness:
- Routinely and frequently update your virus protection software.
Popular and effective products include McAfee's Virus Scan®,
Symantec's Norton AntiVirus™, Frisk Software International's
F-Prot Antivirus, and Grisoft's AVG Anti-Virus. These and many
other vendors offer both antivirus software and larger, comprehensive
security software solutions.
- Protect your computer against adware and spyware. Install
a reputable adware and spyware detection product such as Lavasoft's
Ad-Aware, PepiMK Software's Spybot, or Webroot's SpySweeper.
Individuals can often obtain free versions of these and other
effective products. Be sure to run detection software and install
product updates regularly.
- Avoid using file-sharing software such as Kazaa, Limewire,
Morpheus, WinMX, Fastrack, iMesh, Grokster, eDonkey, eMule,
BitTorrent, Overnet, Soulseek, IRC, MP2P, Piolet, Bubster, Rockitnet,
DirectConnect, Gnutella, Shareaza, Gnucleus, Xolo X, and BearShare.
Such software degrades Network efficiency and may severely compromise
the security of your PC and data.
To help students fulfill their obligation to protect their own
computers as well as the School's shared computing resources from
viruses, the School requires that all students complete a Computer
Anti-virus Compliance Statement to attest that anti-virus
software is installed and maintained on any computer they attach
to the School's network or operate in tandem with any of the School's
computing resources. The Compliance Statement also collects important
data concerning students' personal computing assets that are used
to help the School plan for future technology needs.
Students can consult the latest information about spyware, adware,
viruses, hoaxes, and other threats to computers and privacy by
consulting Web sites concerned with these issues, which include,
among many others, symantec.com,
mcafee.com,
f-secure.com,
sophos.com,
pcworld.com,
and us-cert.gov.
Contact information: A special telephone message
box has been established at extension 7938 to facilitate reporting
of Internet connectivity problems in the Residence Hall. Note
that residents whose Network access has been terminated with cause
are identified on a regularly updated bulletin board in the 6th
floor elevator lobby. If you have lost Internet connectivity,
check the bulletin board to see if your room is listed. To ensure
efficient communications and handling of incidents, residents
are asked not to contact the office of the Resident Life Director,
Residence Hall maintenance staff, or the office of Information
Technology directly. Students are notified if more information
is required and when a problem is resolved.
Off-Campus Computing
The department of information technology neither offers nor warrants
technical support to students who operate computer equipment off-campus.
Contact information: Questions about policies
regarding off-campus computing should be conveyed to the director
of the department of information technology in person, by phone,
or by email.
Student E-mail Services
The School will offer its College students individual e-mail
accounts starting in the 2005-2006 academic year. Students' use
of these accounts is governed by the School's "Academic
E-mail Policies and Procedures" and other related documentation.
All users are required to read carefully and understand these
policies and procedures before using e-mail services. Student
E-mail accounts are accessible from anywhere using a Web browser,
and require authentication with usernames and passwords.
Contact information: Questions about policies
regarding Student E-mail Services should be conveyed to the director
of the department of information technology in person, by phone,
or by email.
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Computing Resources for Staff and Faculty
The department of information technology oversees the School's
administrative computing operations, and is responsible for all
hard- and software acquisitions and implementation, networking,
e-mail communication, databases, and Web services. Comprehensive
support is available to all staff and administrative faculty. Faculty
who do not have offices at the School can take advantage of PC workstations
available in the faculty lounge. All staff and faculty who use the
computing resources of the School or conduct computing activities
at the School must adhere to the School’s “Administrative
Computing Policies and Procedures.”
Staff and faculty members can request detailed information about
the department's services using the contact information provided
on this page.
Staff and Faculty E-mail Services and Virtual
Office
The School provides its staff and College faculty with individual
e-mail accounts. E-mail accounts for all College faculty were
instituted beginning in the 2005-2006 academic year. Use of these
accounts is governed by the School's "Administrative
and Faculty E-mail Policies and Procedures." All users
are required to read carefully and understand these policies and
procedures before using e-mail services. Faculty and staff e-mail
accounts are accessible from anywhere using a Web browser, and
require authentication with usernames and passwords.
Staff and faculty will also have access to a variety of collaboration
tools, including e-mail services, on-line directories, documents,
bulletin boards, and chats, through the School's Virtual Office,
which will be made available early in fall 2005.
Contact information: Questions about policies
regarding Staff and Faculty E-mail Services should be conveyed
to the director of the department of information technology in
person, by phone, or by email.
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