Office of Student Accounts

The Mission of the Office of Student Accounts is to provide accurate, professional and courteous service to students and parents with regard to College and Precollege student finances within a framework of established business principles.

The Office is responsible for creating and sending out invoices and statements, collecting receipts in a timely manner and consulting with students and parents on payment options and financial aid. It oversees and communicates regarding the status of student accounts, applying late fees and issuing refunds periodically. 

New Incoming Students please visit the Accepted Students Web page in addition to reading the information on this page.

Where differences exist, the first section of this page provides information for the College Division; the second part supplies Precollege Division information.

Contact Information

The Student Accounts Office's standard is to return all communication within 24 hours of receipt. Please leave a voicemail message including your name, student's name and contact information if you are unable to speak to one of the staff directly.

Student Accounts Office
Room 222
Manhattan School of Music
120 Claremont Avenue
New York, NY 10027

Office hours 9:30am-4:30pm
Phone: 917 493 4464 and 917 493 4467
Fax: 212 865 1128
bursar@lists.msmnyc.edu

Important information on this page

Important Dates for the Spring 2015 Semester
FERPA
Contact Information – Mailing and Email Addresses
Tuition and Additional Charges
Payment Procedures and Plans
Payment Methods and Bank Information
Financial Aid
Late Payment Fee Policy
Tuition Refunds
Leave of Absence/Withdrawal Information
Health Insurance
Meal Plan
ID Cards
Precollege Division Important Dates
Precollege Division - Contact Information
Precollege Payment Procedures and Plans
Precollege Late Payment Fee Policy
Precollege Refund Policy
Precollege Division - Leave of Absence/Withdrawal Information


College Division

Important Dates for the Spring 2015 Semester—College Division

  • December 4 — All Tuition and other Charges not covered by Financial Aid or a finalized Payment Plan are due at the Student Accounts Office along with supporting documents
  • December 5 — Late Fees Commence
  • January 12 — First Day of Classes
  • January 29 — Refund disbursements for overpayments and/or excess financial aid begin and continue on a weekly basis
  • February 5 – 2nd payment due for Higher One Deferred Plan

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FERPA

In compliance with FERPA (Family Education Rights and Privacy Act) the Student Accounts Office will NOT discuss your student account with your parent, guardian, or any other financial sponsor unless we have a signed Authorization on file. To maintain written consent to release non-directory educational information to your parent(s)/guardian(s)/sponsor(s) on file, please return a signed , Student Authorization to Release Education Records to Parent(s)/Guardian(s)/Sponsor(s) to the Student Accounts Office. The Authorization will remain in effect for your entire enrollment unless you notify the School otherwise in writing. Click here for a copy of the form.

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Contact Information—Mailing and E-mail Addresses

It is extremely important to keep your contact information current and to check your MSM e-mail frequently. The Registrar's office is NOT responsible for making address/phone number and email changes. To change your contact information, go to

http://students.msmnyc.edu/ >>College Students >> My Info >> My Contact Info

From this screen, you can change your Billing Address (where you want your tuition bills sent), your Home or Permanent Address (where you live when not at school), and your Current Address (where you live RIGHT NOW, during school).

The school provides an email account for every student. This email account is the official means of sending you important communications and documents. Go to http://webmail.msmnyc.edu and use your user ID and password to log in. If you do not know your user ID and password, on the log in page select the "Send me my account information" link. On the following page type your personal email address as given to the School on your admissions application. If the problem persists, contact the IT department at infotech@lists.msmnyc.edu.

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Tuition and Additional Charges—College Division

Full tuition payment or a payment plan enrollment must be made no later than December 4, 2014 for the Spring semester in order to begin your studies on the first day of classes. Please see the "Payment Procedures and Plans-College Division" section for more information. Late fees will be applied to your student account for payment received after December 4. The approximate yearly cost of attendance is as follows:

   Spring 2015  Academic Year 2014-2015
  Resident  Commuter  Resident  Commuter
 Tuition  $18,625  $18,625  $37,250  $37,250
 Fees      $500  $500
 Room(Double)*  $4,750
 $9,500  
 Board**  $1,250  $130  $2,500  $260
 Health Insurance***      $2,432  $2,432
 Total  $24,625  $18,755  $52,182  $40,442

*Contact the Office of Residence Life for additional room options.
**All students are required to participate in a meal plan.
***All students will be billed insurance charges; however, this fee can be waived with proof of insurance. For more information, contact the Office of Student & Residence Life at  212 749 2802 x4525.
Please Note: Both the MSM Health Insurance and General Student Fees are charged once per academic year.

The Student Accounts Office will begin mailing invoices in the month of November. You may also view your account history online by going to: http://students.msmnyc.edu/ >>College Students >> My Info >> My Account History


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Payment Procedures and Plans—College Division

The following payment options are available to College students. Please complete and return a copy of the College Payment Agreement form to the Student Accounts Office. Click here for a copy of the form. In addition, if the student has accepted any financial aid (loans, grants or MSM awards), please submit a copy of your Billing Worksheet. The link and instructions can be found at the bottom of the MSM Student website homepage.

Pay In Full

Remit full payment so that the student's account balance (net of approved financial aid) is zero by December 4, 2014 for the Spring 2015 semester.

Higher One College Deferred Plan

This plan is effective per semester and is administered and offered through Higher One. It divides the cost of tuition and other charges (net of approved financial aid) into two payments for each academic semester. A $35.00 enrollment fee and one half of the Spring 2015 semester’s costs are due no later than December 4, 2014. The remaining balance of the Spring semester’s cost is due no later than February 5, 2015.

As a service to our students and families, e-mail reminders will be sent to all enrollees two weeks prior to the second payment due date of February 5, 2015. However, failure to receive a reminder notice does not exempt enrollees from making the second payment in a timely fashion.

Higher One Tuition Pay Plan  (NOT AVAILABLE FOR THE SPRING SEMESTER)

This plan is effective for the entire academic year and is administered and offered through Higher One over a period of either 10 or 9 months. The enrollment fee is $55.00. Payments for the 10 month plan will begin June 2014 and end March 2015. Payments for the 9 month plan will begin July 2014 and end March 2015. You will enroll at the Higher One website and follow the online instructions or you can call 800-635-0120 to speak to a representative.

Please note contracts for the TuitionPay Plan can only be established in the beginning of the academic year. The last date for submission of a new application to Higher One is July 24, 2014. Please make all payments as scheduled as there are financial consequences for late and/or missed payments. Should a student's account be terminated or discontinued, full payment of the outstanding balance will be due immediately to the Student Accounts Office.

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Payment Methods and Bank Information—College and Precollege Division

The Student Accounts Office accepts the forms of payment listed below. A drop box is available between room 222 & 219 for non-cash payments made after normal business hours from 9:30am - 4:30pm.

Credit Card
(American Express, Discover, MasterCard and VISA). Please complete and sign the Credit Card Authorization form located here for College and here for Precollege. Please note Manhattan School of Music does not store credit card information and the bottom portion of the form will be destroyed upon processing of the credit card information. You may make your card payment by:

  • Presenting your card or a completed Credit Card Form in person at the Student Accounts Office
  • Mailing your Credit Card Form to the Student Accounts Office
  • Calling the Student Accounts Office at 917.493.4467 or 917.493.4464 and a member of the Student Accounts staff will take your payment information

Check or Money Order
Make payable to Manhattan School of Music. Please include the student’s name, MSM ID# and telephone number or email address in the Memo section of the check or money order. Mail payment to:

Manhattan School of Music
120 Claremont Avenue
New York, NY 10027
Attn: Student Accounts Office

Wire Transfer
Please provide your bank with the following information to execute the wire. In addition, please send an email with an attached copy of your wire confirmation to the Student Accounts Office (bursar@lists.msmnyc.edu). Please state in the body of the email the purpose of the payment to ensure correct posting to the student's account.

  • Receiving Bank: Wells Fargo
  • Bank ABA Routing Number: 121000248
  • Bank Account Number: 4121896286
  • Bank Address: 7900 Xerxes Avenue South, Bloomington, MN 55431
  • Beneficiary: Manhattan School of Music
  • Memo: Indicate the Student Name and Student ID Number (if assigned) or Account ID Number of student sending payment
  • SWIFT Code for international transactions: WFBIUS6S

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Financial Aid — College Division

Financial aid assistance is subtracted from the total student charges due using the Billing Worksheet in order to arrive at the bottom line balance for which the student is responsible. Please note that certain loans including those processed through the Department of Education's Direct Loan Program carry origination fees charged to the borrower. This fee is subtracted from the disbursement that the School receives. Please confirm with the Financial Aid Department or your private lender for information on fees.

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Late Payment Fee Policy — College Division

The Student Accounts Office reserves the right to assess late fees to all accounts (including undergraduate, graduate, professional studies, and doctoral) that have not been paid by the due date. Please note that non-receipt of an invoice does not constitute an exception to the late fee policy. The student is the account holder and therefore responsible for ensuring that payments are made on or before the due date regardless of the source of funds. The student is also responsible for forwarding student account information to other parties that have agreed to make payment (i.e., parents, sponsors). Should accounts become excessively overdue, it is the policy of Manhattan School of Music to place the account on hold and to suspend private lessons and other school privileges. Failure to submit payment after these steps have been taken will result in our office referring your account to a collection agency. Please contact the Student Accounts Office immediately should circumstances arise to interfere with payments.

Timely receipt of payment is considered to be:

  • Credit card verbal authorization received by the Student Accounts Office on or before the tuition due date
  • Credit card authorization forms mailed on or before the due date
  • Checks delivered by mail where the envelope is postmarked on or before the tuition due date
  • Wire transfers initiated on or before the due date
  • Payments submitted to an approved payment plan on or before the due date

Late fees will be assessed for outstanding balances owed to Manhattan School of Music as indicated below.

Late Fee Schedule

Spring 2015 Semester

  • $250.00 assessed December 5, 2014
  • First overdue notification sent to student’s assigned MSM e-mail. Student’s account will be placed on HOLD. A student whose account is on hold will be prevented from using MSM services including the library, practice rooms, and Registrar-originated documents.
  • Second overdue notification sent by MSM e-mail and by U.S. mail to student’s Billing Address on record. Vice presidents of faculty will be notified to contact student’s major lesson teacher to suspend lessons until delinquent account balance has been resolved.

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Tuition Refunds from Financial Aid and/or Overpayments

Refunds commence Thursday, January 29, and continue on a weekly basis. It is the School’s policy to distribute refunds to the student, unless the student’s financial aid includes a Parent PLUS loan. Refunds may be made to the other party by notifying the Student Accounts Office by e-mail. The Student Accounts Office will notify the student that his/her refund is available for pick-up with an e-mail to the students’ MSM account. Parent refunds will be mailed to the address on record. All refunds remaining uncollected after 21 days will be mailed to the students’ Billing address on record at the time the check was prepared.

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Leave of Absence/Withdrawals

Students who wish to file a Leave of Absence or Withdrawal notice after the first day of classes are required to complete the appropriate form located in the Office of the Registrar. The Registrar will determine the official date. After the first day of classes, all students will be responsible for a portion of tuition and housing. The tuition due will be based upon the following schedule (any overpayment will be refunded):

Pro-ration Schedule

           Week % Charge Responsible
01/12/15-01/23/15                                      20
01/26/15-01/30/15                                      40
02/02/15-02/06/15                                      60
02/09/15-02/13/15                                      80
02/16/15-05/16/15                                    100

Arrangements must be made with the Associate or Assistant Director of Student and Residence Life regarding refunds of housing charges.

Effects on Financial Aid

Students receiving federal financial aid funds who withdraw or cease attendance through a leave of absence during the semester are subject to The Return of Title IV Funds regulation. For a list of federal funds falling under this regulation and more information about this process, please see the financial aid Return of Title IV Funds website. If you have any questions, please contact the Office of Financial Aid.

Nonrefundable charges:

Registration, general student fees, health insurance, late fees, meal plan fees, graduation fees and certain Other Fees (as described in the Course Catalog) are non-refundable.

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Health Insurance —College Division

Please contact the Office of Student Life.
Office of Student Life

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Meal Plan —College Division

Please contact the Office of Residence Life (residencelife@msmnyc.edu).

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ID Cards, ID Validation, and ID Replacement—College Division

New students will be photographed and receive MSM ID Cards during orientation week. The Student Accounts Office distributes validation stickers to students each semester once tuition payment has been confirmed starting on the first day of classes. You must have a valid ID and sticker to gain entrance to the main building and to have borrowing rights to the library. Since your ID is used for the declining balance of your meal plan, it is very important to report a missing or lost ID card as soon as possible. If you lose or damage your ID card there is a $40.00 replacement fee, payable in cash or by credit/debit card, at the Business Office.

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Precollege Division

Precollege Division Important Dates Spring 2015 Semester

  • December — Spring Invoices and Payment Plan information mailed to all confirmed students. You may also view your account history online by going to: http://students.msmnyc.edu/
    > Precollege Students > My Info > My Account History
  • January 17 — All Tuition and other Charges not covered by Financial Aid or a finalized Payment Plan is due at Student Accounts Office along with supporting documents
  • January 18 — Late Fees Commence
  • January 17 & 24 — Student Accounts Office Open
  • March 5 — 2nd payment due for Sallie Mae Deferred  Plan

Saturday Student Accounts Hours (January 17, January 24).

8 AM – 12 PM, 12:45 – 2 PM
Please note that parents of Precollege students are also encouraged to contact the Student Accounts Office during regular College hours as described at the top of this page.

Precollege Division—Contact Information

It is extremely important to keep your contact information current through the Precollege Office.
Precollege

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Precollege Payment Procedures and Plans

The following payment options are available to Precollege students. Please complete and return a copy of the Precollege Payment Agreement form to the Student Accounts Office. Click here for a copy of the form.

Pay In Full

Remit full payment so that the student's account balance (net of approved financial aid) is zero by January 17, 2015 for the Spring 2015 semester.

Higher One Precollege Deferred Plan

This plan is effective per semester and is administered and offered through Higher One. It divides the cost of tuition and other charges (net of approved financial aid) into two payments for each academic semester. A $35.00 enrollment fee and one half of the Spring 2015 semester’s costs are due upon enrollment no later than January 17, 2015. The remaining balance of the Spring semester’s cost is due no later than March 5, 2015.

As a service to our students and families, e-mail reminders will be sent to all enrollees two weeks prior to the second payment due date of March 5, 2015. However, failure to receive a reminder notice does not exempt enrollees from making the second payment in a timely fashion.

Higher One TuitionPay Plan (NOT AVAILABLE FOR THE SPRINGSEMESTER)

This plan, effective for the entire academic year, is administered and offered through Higher One over a period of either 9 months or 8 months. The enrollment fee is $55.00. Payments for the 9 month plan begin July 2014 and end March 2015. Payments for the 8 month plan begin August 2014 and end March 2015. You will enroll at the Higher One website and follow the online instructions or you can call 800-635-0120 to speak to a representative.

The last date for submission of a new application to Tuition Pay is August 6, 2014. Please make all payments as scheduled as there are financial consequences for late and/or missed payments. Should a student's account be terminated or discontinued, full payment of the outstanding balance will be due immediately to the Student Accounts Office.

To determine your Precollege Tuition Pay contract amount, click here to download the Tuition Pay Precollege Calculation Sheet.

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Precollege Late Payment Fee Policy

The Student Accounts Office reserves the right to assess late fees to all accounts that have not been paid by the due date. Please note that non-receipt of an invoice does not constitute an exception to the late fee policy. The Student Accounts Office will mail out the Fall semester invoices in early July and the Spring semester invoices in December for Precollege students allowing sufficient time to make payment arrangements. Should accounts become excessively overdue, it is the policy of Manhattan School of Music to place the account on hold and to suspend private lessons and other school privileges. Please contact the Student Accounts Office immediately should circumstances arise to interfere with payments.
Timely receipt of payment is considered to be:

  • Credit cards credited to our account on or before the tuition due date
  • Credit card authorization forms mailed on or before the tuition due date
  • Checks delivered by mail where the envelope is postmarked on or before the tuition due date
  •  Wire transfers initiated on or before the tuition due date
  • Payments submitted to an approved payment plan on or before the due date

Late fees will be assessed for outstanding balances owed to Manhattan School of Music as indicated below.

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Precollege Late Fee Schedule

Spring 2015 Semester

  • $100.00 assessed January 17, 2015
  • First overdue notification sent to student’s assigned MSM e-mail. Student’s account will be placed on HOLD. A student whose account is on hold will be prevented from using MSM services including the library, practice rooms, and official Precollege documents.
  • Second overdue notification sent by MSM e-mail and by U.S. mail to student’s Billing Address on record. The Dean of the Precollege Division will be notified to contact student’s major lesson teacher to suspend lessons until delinquent account balance has been resolved.

Financial Aid and Scholarships

Precollege parents who have any questions about Financial Aid should contact the Precollege Office at 917-493-4481.

Precollege Refund Policy

If it is necessary for a student to withdraw completely from the Precollege Division or from an individual course carrying an additional charge, the Precollege Administration must be notified by e-mail. Once the adjustment is made on the student's account, a refund will be processed payable to the parent on record. Refunds commence Thursday, February 5, and continue on a weekly basis. The refund will be mailed to the most current address given to the Precollege Division. After the first day of classes, refunded amounts may be pro-rated according to the section below.

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Precollege Division - Leave of Absence/Withdrawals

Once the Precollege Division has been notified, the date on which the e-mail is received will determine the withdrawal date and how the student account will be pro-rated. Students withdrawing after the first day of classes will be responsible to pay for fees and a portion of the tuition. Students with financial aid will receive a percentage of their allocated scholarship according to their withdrawal date. The tuition and scholarship will be pro-rated based on the following schedule:

Pro-ration Schedule:

           Dates % Charge Responsible
01/24/15-02/06/15 (Week 1&2)                                 20
02/07/15-02/20/15 (Week 3)   30
02/21/15-02/27/15 (Week 4) 40
02/28/15-03/06/15 (Week 5) 50
03/07/15-03/13/15 (Week 6) 60
03/14/15-03/20/15 (Week 7) 70
on or after 03/21/15                                                 100

Note: The above dates are subject to changes due to inclement weather or other conditions that cause unexpected school closures. 

No refunds will be made after the seventh week. The $500 required Reservation Deposit is nonrefundable and nontransferable. Late Fees are not refundable after classes begin.

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ID Cards, ID Validation, and ID Replacement

New students will be photographed and receive MSM ID Cards during orientation day. The Precollege Office distributes validation stickers to students each semester once tuition payment has been confirmed. You must have a valid ID and sticker to gain entrance to the main building and to have borrowing rights to the library. Please report a missing or lost ID card as soon as possible. If you lose or damage your ID card there is a $40.00 replacement fee, payable in cash or by credit/debit card, at the Business Office.