Employment at MSM

Title: Assistant Director of Financial Aid
Department: Enrollment Management Offices
Reports To: Director of Financial Aid
Supervises: Financial Aid Counselors, Student Workers
Internal Contacts: Admissions, Bursar, Registrar, Student Affairs, Advancement, Faculty
External Contacts: Department of Education, HESC, Lenders/Guarantors, Professional Associations
Employment Status: Full-time; Exempt

Position Summary

The Assistant Director of Financial Aid is responsible for supporting the Director of Financial Aid in guiding prospective and current Manhattan School of Music college-level students through the financial aid process. This position serves as a first point of contact regarding institutional aid and Title IV funding for prospective and current students, as well as for the parents of these students. The Assistant Director works closely with other campus offices, especially the Office of Admissions and the Office of Student Accounts, to create an efficient, accurate, and kind support system for students. This position requires patience, attention to detail, and a commitment to student satisfaction. This position will manage a team of work-study students.

Domains

Serve as a friendly first point of contact for students, both enrolled and prospective, and their parents.

• Counsel students and parents on financial aid options.
• Maintain student records in the financial aid database, PowerFaids.
• Maintain financial aid portal, Net Partner.
• Facilitate communication regarding student accounts between the Financial Aid Office and the Student Accounts Office.
• Assist Director of Financial Aid with packaging of all new and continuing students, including federal, state, and institutional funds (approximately $31 million annually).
• Compile data for both internal and external constituents (e.g., surveys, internal reports, ).
• Download files from the Department of Education and the College Board (CSS Profile).
• Assist the Director of Financial Aid with completion and submission of the
• Responsible for compiling data for, and responding to, the annual audit of the Financial Aid
• Ensure timely submissions of all Direct Loan
• Work with the I.T. department to coordinate maintenance of the financial aid software (PowerFaids).
• Upload Registrar’s Office data into PowerFaids, and ensure SAP standards are
• Maintain policy and procedure manuals.
• Participate in forming and executing recruiting strategies in coordination with the Office of Admissions.
• Keep apprised of financial aid issues and policy changes to ensure compliance and inform students/parents of ramifications of policy
• Represent the Office of Financial Aid and Manhattan School of Music at various school and financial aid events.
• Supervise student participation in the America Reads Program.
• Serve on Committees as
• Perform additional duties as

Job Requirements

• Bachelor’s Degree required, Master’s Degree
• Three or more years of experience administering Title IV funding, familiarity with need analysis, and interpretation of regulations.
• Excellent leadership and organizational skills.
• Successful track record of providing exceptional customer service and working as a team
• Excellent verbal and written communication
• Experience with PowerFaids software
• Experience with the Microsoft Office Suite, especially Excel and Access as reporting tools.
• Experience with mail merges and flat file
• Proven experience using quantitative and analytical skills to enhance office
• Strong attention to detail and ability to multitask.
• Professional and ethical work behavior with ability to maintain the highest level of

Contact Information:

Send letter of application and résumé including three references to:

Anna Chrissotimos, Director of Financial Aid

financialaid@msmnyc.edu

No phone calls, please.

Equal employment and equal educational opportunity have been and will continue to be fundamental principles at Manhattan School of Music, where employment and enrollment are based upon personal capabilities and qualifications without discrimination or harassment because of race, color, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, age, national origin, marital status, citizenship or veteran status, disability, or any other characteristic protected by law. Manhattan School of Music does not permit retaliation against individuals who oppose a discriminatory practice or participate in an investigation.