Employment at MSM

Job Opening:

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Assistant Director of Financial Aid

Position Description

Title: Assistant Director of Financial Aid
Department: Admissions & Financial Aid
Reports to: Director of Financial Aid
Supervises: Financial Aid Counselors, Student Workers
Internal contacts: Admissions, Bursar, Registrar, Student Affairs, Advancement, Faculty
External Contacts: Department of Education, HESC, Lenders/Guarantors, Professional Associations
Employment Status: Full-time; Non-exempt

The Assistant Director of Financial Aid is responsible for all day-to-day operations of the Office of Financial Aid and works closely with the Office of Admissions. The position requires supervision of Work-Study students.


  • Serves as First Point of Contact for students, both enrolled and prospective.
  • Maintains updated student records; downloads files from the Department of Education and the College Board (CSS Profile).
  • Assists Director of Financial Aid with Packaging of all new and continuing students, including federal, state, and institutional funds (approximately $15 million annually).
  • Supervises student participation in the America Reads Program.
  • Compiles data for both internal and external constituents (e.g., surveys, internal reports, etc.).
  • Assists the Director of Financial Aid with completion and submission of the FISAP.
  • Responsible for compiling data for, and responding to, the annual audit of the Financial Aid Office.
  • Ensures timely submissions of all Direct Loan reporting.
  • Works with the I.T. department to coordinate maintenance of the financial aid software (PowerFaids).
  • Uploads Registrar’s Office data into PowerFaids, and ensures SAP standards are met.
  • Counsels students and parents on financial aid options.
  • Maintains policy and procedure manual.
  • Participates in forming and executing recruiting strategies in coordination with the Office of Admissions.
  • Keeps apprised of financial aid issues and policy changes to ensure compliance and inform students/parents of ramifications of policy changes.
  • Represents the Office of Financial Aid and Manhattan School of Music at various school and financial aid events.
  • Serves on Committees as assigned.
  • Performs additional duties as required.

Job Requirements

  • Bachelor’s Degree required, Master’s Degree preferred.
  • Three or more years of experience administering Title IV funding, familiarity with need analysis, and interpretation of regulations.
  • Excellent leadership and organizational skills.
  • Successful track record of providing exceptional customer service and working as a team member.
  • Excellent verbal and written communication skills.
  • Experience with PowerFaids software preferred.
  • Experience with the Microsoft Office Suite preferred, especially with regard to using Excel and Access as reporting tools.
  • Experience with mail merges and flat file uploads preferred.
  • Proven experience using quantitative and analytical skills to enhance office processing.
  • Strong attention to detail and ability to multitask a must.
  • Professional and ethical work behavior with ability to maintain the highest level of confidentiality.

Contact Information

Send letter of application and résumé including three references to:

Anna Chrissotimos, Director of Financial Aid

No phone calls, please.

Equal employment and equal educational opportunity have been and will continue to be fundamental principles at Manhattan School of Music, where employment and enrollment are based upon personal capabilities and qualifications without discrimination or harassment because of race, color, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, age, national origin, marital status, citizenship or veteran status, disability, or any other characteristic protected by law. Manhattan School of Music does not permit retaliation against individuals who oppose a discriminatory practice or participate in an investigation.