Employment at MSM

Job Opening:

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Residence Coodinator

Title: Residence Coordinator (Live-Off)
Department: Office of Residence Life
Reports To: Director of Residence Life
Supervises: Student Workers, Resident Assistants, Graduate Assistants
Internal Contacts: Students, Staff, and Faculty
External Contacts: Custodial Workers, Security, and Parents
Employment Status: Full-time; Non-exempt
Salary Range: $45,000 – $50,000 a year



  • Manage the Residence Life email account and Outlook calendar.
  • Conduct inventories of Andersen Hall keys, furniture, and RA supplies.
  • Monitor and follow up on all maintenance requests as needed.
  • Manage isolation housing tracking and communication in collaboration with the Covid Response Team.
  • Approve guest requests and coordinate with the Andersen Hall font desk to maintain an accurate list of individuals allowed in the Residence Hall.
  • Coordinate the distribution of student mail, and manage the mail roster.
  • Oversee the planning and implementation of all move-ins and move-outs.
  • Track and maintain a database of all housing fees, fines, and damage charges.
  • Track and maintain winter and summer housing sessions.
  • Collaborate with the Director of Residence Life to plan and implement the annual housing selection and assignment process.
  • Distribute and analyze the annual Quality of Life survey.


  • Recruit, train, and supervise student office workers.
  • Participate in student leader recruitment & selection.
  • Prepare and present training sessions for Resident Assistant training.
  • Supervise and train summer staff, including the summer Conference Coordinator and Community Assistants.
  • Submit student and part-time staff timesheets.
  • Assist with the evaluations of students.

Summer Conferences

  • Maintain current conference partnerships, and assist in seeking new partnerships.
  • Oversee room assignments and check-in/check-out processes for all summer guests.
  • Supervise summer intern, including all employment and compensation paperwork.
  • Coordinate the cleaning schedule, and transition to summer room assignments.

Community Engagement

  • Coordinate and implement regular small-scale Residence Life programming.
  • Assist the Director in creating larger-scale Residence Life programs and traditions.
  • Coordinate all social media efforts for the Office of Residence Life.
  • Handle roommate mediations and housing changes.

Student Conduct Support

  • Create and manage documents for students involved in incident reports.
  • Under the supervision and guidance of the Director of Residence Life, act as a hearing officer for Student Code of Conduct cases.
  • Track and maintain a database of all judicial cases, including incident reports, dates of meetings, hearing results, and sanctions imposed.
  • Run reports and participate in data analysis to identify trends related to student conduct.


  • As a representative of the Office of Student Affairs, maintain a professional demeanor at all times.
  • Serve as a friendly and approachable resource to all students.
  • Maintain day-to-day operations within the department, and answer all student questions in a timely manner.
  • Collaborate with the Student Affairs team, and participate in division-wide initiatives.
  • Participate in regular supervision meetings with the Director of Residence Life.
  • Provide emergency and crisis response as necessary.
  • Perform other duties as assigned.

Desired Characteristics and Skills

  • Attention to detail and organizational skills.
  • Clear and consistent written and oral communication skills.
  • Team player with a strong work ethic.
  • Passionate about working with a diverse and international student population.
  • Positive attitude with a creative approach to managing difficult situations.
  • Ability to maintain a high level of confidentiality.
  • Sensitivity to and understanding of musicians and artists.

Job Requirements

  • Bachelor’s degree required; Master’s degree preferred.
  • At least one year of experience working in higher education or student affairs preferred.
  • Experience as a student leader preferred.

Contact Information

Send cover letter, resume, and 3 references to: residencelife@msmnyc.edu

with the subject line: “Residence Coordinator Applicant”

No phone calls, please.


Equal employment and equal educational opportunity have been and will continue to be fundamental principles at Manhattan School of Music, where employment and enrollment are based upon personal capabilities and qualifications without discrimination or harassment because of race, color, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, age, national origin, marital status, citizenship or veteran status, disability, or any other characteristic protected by law. Manhattan School of Music does not permit retaliation against individuals who oppose a discriminatory practice or participate in an investigation.