How to File a Complaint

Information from the Office of Civil Rights about how to file a complaint.

US Department of Education

The U.S. Department of Education’s Office for Civil Rights (OCR) is pleased to release a technical assistance video, How to File a Complaint, to help parents, families, student, and stakeholders better understand how they can file a complaint with OCR. This resource provides clear and concise direction on how an individual may bring incidents of potential discrimination to the attention of OCR, and includes information on deadlines, ways to provide the required information to OCR, and potential outcomes of complaint investigations. A direct link to the video is available at: https://youtu.be/dvxa5dYNKK8

This video was released through OCR’s Outreach, Prevention, Education, and Non-Discrimination (OPEN) Center as part of a dedicated commitment to providing technical assistance that is high-quality, accurate, thorough, and legally sound.

We expect that this will be a helpful resource for educators, administrators, and stakeholder organizations. Additional information on how OCR resolves complaints of discrimination according to federal law, please visit OCR’s updated case processing manual, released in August, 2020: https://www2.ed.gov/about/offices/list/ocr/docs/ocrcpm.pdf

If you have questions about the video, ideas for future videos, or require specific technical assistance, please contact the OPEN center at: OPEN@ed.gov

For a catalogue of additional OPEN Center webinars, please visit: https://www2.ed.gov/about/offices/list/ocr/open/index.html

Sincerely,

Kimberly M. Richey
Acting Assistant Secretary for Civil Rights

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