Employment at MSM

Job Opening at MSM:

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Assistant Registrar

Position Description

Title: Assistant Registrar
Department: Office of the Registrar
Reports To: Registrar
Internal Contacts: Students, Faculty, Staff
External Contacts: Parents, National and International Agencies
Employment Status: full-time; non-exempt


  • Oversee scheduling of courses and optimal utilization of MSM’s teaching facilities using EMS.
  • Organize and administer records, registration and graduation functions, including transcript evaluations, grading, registration and advisement for all students in MSM’s collegiate degree and certificate programs.
  • Work with students in an advisory capacity to establish and periodically review their academic planning and progress at MSM.
  • Work with neighboring institutions, including Teacher’s College Columbia University and Barnard College, in the administration of the Barnard Cross-Registration program and the cross-use of classroom spaces with Teacher’s College.
  • Assist with MSM’s reporting to the National Student Clearinghouse.
  • Assist with online transcript requests, degree verifications and enrollment certifications.
  • Assist with preparing Faculty Payroll in coordination with the Office of the Provost, Controller, and Payroll Manager.
  • Assist in the collection and reporting of data for IPEDS, NYSEDS, and Middle States annual reports; as well as other surveys on an ad-hoc basis.
  • Assist with organizing year-end student jury examination in collaboration with MSM’s department chairs.
  • Collect, record, maintain and report student records within FERPA guidelines, e.g., grades, registration data, transcripts; enforce and inform other staff and faculty of these guidelines.
  • Assist with providing leadership and assist in developing appropriate recommendations for the implementation of related technology application(s) in support of enhanced services offered through the Office of the Registrar.
  • Collaborate with administrators, deans, faculty, and staff to facilitate and improve services to students.
  • Assist with overseeing updates to student portal on a daily basis to provide timely information to students.
  • Assist the Registrar with serving as Veteran’s Administration benefits coordinator by performing all duties of the VA Certifying Official.
  • Serve as a member of various committees representing the Registrar department.
  • Assist with preparing materials for Academic Progress Committee and communicating the Committee’s decisions to affected students.
  • Work closely with the Registrar to ensure accurate student numbers, track leaves of absence, and report graduation statistics.
  • Other duties specific to the Registrar Office as assigned.

Job Requirements:

  • Significant experience with the functions and duties of a Registrar’s Office is necessary.
  • Familiarity with an international student population is strongly preferred.
  • Ability to handle and provide a confidential atmosphere is expected.
  • Bachelor’s degree required, Master’s degree preferred.
  • Excellent customer service and exemplary interpersonal, oral and written communication skills.
  • Ability to communicate effectively, efficiently and in a timely manner with students and faculty regarding policies, deadlines and other matters.
  • Knowledge of and ability to enforce academic policies and requirements in accordance with institutional, State and accreditation requirements.
  • Knowledge of state and federal academic records regulations.
  • Superior organizational skills to make information and procedures easily accessible.
  • Initiative to follow through with tasks and follow up on communications.
  • Extensive experience with SIS databases. Familiarity with Jenzabar suite of products, especially Jenzabar EX, is highly desirable.
  • Demonstrated ability in MS Word and Excel and ability to learn new technology quickly.
  • Ability to successfully manage and prioritize multiple tasks under pressure.

Contact Information:

Send letter of application and résumé via email to:

Caroline Hirsch
Assistant to the Provost
No phone calls, please.

Equal employment and equal educational opportunity have been and will continue to be fundamental principles at Manhattan School of Music, where employment and enrollment are based upon personal capabilities and qualifications without discrimination or harassment because of race, color, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, age, national origin, marital status, citizenship or veteran status, disability, or any other characteristic protected by law. Manhattan School of Music does not permit retaliation against individuals who oppose a discriminatory practice or participate in an investigation.