Information Technology

How to change your Password

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For security reasons, all MSM staff, faculty, and students are required to change their Password on a yearly basis.

Please remember:

  • Never share your passwords with anyone.
  • Create a password that is least 16 characters in length with a combination of uppercase and lowercase letters, numbers, and symbols. For example, PizzaTrombone23! is easy to remember but not easy to figure out.
  • Do not write your password on a sticky note and leave it posted on your computer or laptop.
  • Do not store any passwords in your email account or on any computer files. If your email or computer is compromised, your password(s) can be easily used to access your online resources.

As with online services and institutions, please ensure that:

  • No one else, including MSM IT, has access to your password,
  • You are using a strong password that is complex and not easily discovered by someone else,
  • You have the flexibility to perform your own password reset at any time 24×7, and
  • You change your MSM password on a yearly basis to improve the security of MSM’s data and information.

For any questions relating to your password or any other security questions, please contact the Help Desk at helpdesk@msmnyc.edu or call (917) 493-4717.

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