For security reasons, all MSM staff, faculty, and students are required to frequently change their Password.
The MSM Password Change/Reset tool enables you to:
This tool is similar to other security measures that most online services and institutions use to ensure:
In order to access to MSM new password utility to establish your personalized security questions that will allow you to manage your MSM account password through self-service, you will need to Register first.
To log in to start the User Registration process and enter your security questions as illustrated below:
1 Visit http://password.msmnyc.edu
2 Enter your current MSM User Name (i.e. jdoe)
3 Enter your MSM user Password
4 Select the User Registration option
5 Select the Click Here option as illustrated below
6 To register your personalized security questions, select 3 different questions and in each appropriate field, enter your respective answers. Note: By activating (check-mark appears) the Hide Answer(s) option, your Answers will not be displayed and you will need to enter the responses twice. Alternatively, by disabling the Hides Answer(s) option, you will be able to see what you are typing for responses.
7 Select the Enroll option and you are all set.
Now that you have registered to the MSM password reset tool it is time to change your password to conform to MSM’s new password policies.
Periodically and at any time, you may wish to reset your MSM password, especially if you feel your MSM account has been compromised.
To log in to change your MSM password at any time if you know your current password:
1 Visit https://password.msmnyc.edu/
2 Enter your current MSM User Name ( i.e. jdoe )
4 Select the Change MSM Password option
5 Enter your current Old Password
6 Enter your desired New Password following the displayed password guidelines
7 Re-enter and Confirm New Password
8 Select the Change Password option to complete
Notes: If you have not created a new password that meets the minimum security requirements, an Alert Message will display.
Click OK to provide a new password that conforms to guidelines.
9 If your password meets the required standards you are all set.
Finally, you will need to update your smartphone’s email settings with the new password and to re-login to any MSM system you may have open on your computer.
NOTE: All MSM community members will be required to change their password every 180 days for security purposes. You will receive periodic e-mail notices prior to the expiration of your password to allow you some flexibility in resetting your password during a convenient time.
Please remember:
For any questions relating to you password or any other security questions, please contact the Help Desk at 917-493-4717 or send an email to helpdesk@msmnyc.edu.
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