A common tool used in the online environment is Zoom and the below list will help with the best accessibility techniques when implanting its use.
Turn off HD Video
Improve the user experience for everyone in the meeting especially if those with bandwidth limitations, restricted data usage on mobile, or unreliable internet access. Uncheck the “Enable HD” in Zoom video settings
Enable “Always Show Meeting Controls Toolbar”
Share instructions with your participants on how to always show meeting controls. By selecting the “Always Show Meeting Controls Toolbar” checkbox, the controls at the bottom of the zoom screen will remain up and not “disappear.”
From within the Zoom Client:
“Mute Participants Upon Entry”
This will ensure less disruptions at the start of a meeting or class, and is located under Meeting Options when scheduling a session.
Closed captioning services will be identified based on accommodation requests. Please contact Disability Services for more information.
Communicate Keyboard Shortcuts
Send Zoom Keyboard Shortcuts to your participants ahead of time. These instructions are valuable for anyone using keyboard only navigation or assistive technology.
The polling feature is accessible to assistive technology users. Make sure to alert your participants when launching a poll, read the questions and answers being asked. Allow ample time for participants to answer. If you share results, make sure you read the results to the participants. If you have participants joining by phone, offer an alternative way for them to send in feedback as polling is not usable only by phone.
Provide instructions on how participants can ask questions
Participants can use non-verbal feedback, such as raising their hand and un-muting when called upon in addition to the chat feature. Consider repeating questions/comments from chat to ensure access since chat isn’t fully accessible to screen reader users, plus, you will improve the captioning quality of any recorded sessions.
Practice accessible presentation techniques
Ensure your presentation is accessible to as many participants as possible. Find more information on How to Make Your Presentations Accessible to All.
Always describe images and other visual content that’s displayed
Sharing files and resource links
Send any resource links you post in Chat via email as well since URLs and files are not easily accessed by screen reader users. Additionally, if you provide a recording of your session, viewers are unable to access the links/resources posted in chat.
Record Your Zoom Session
Local and cloud recording allows you to record your meeting’s video, audio, and chat text.
**These recommendations were adopted from The University of Arizona
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