Student Accounts

The Office of Student Accounts is the single point of contact for billing, payment options, and account activity questions.

The mission of the Office of Student Accounts is to provide College and Precollege students and parents and other MSM stakeholders professional level service in timely and accurate manners.

Please read the information pertaining to your program:

You can find Financial Aid information here.

Student Accounts FAQs

How will I receive my invoice?

College students should expect to receive fall invoices in mid-July while spring invoices are generally issued mid-November.

Precollege students should expect to receive fall invoices mid-August while spring invoices are generally issued in December.

You will receive an email notification to your MSM email address once invoices are ready to download.

To view your charges, anticipated financial aid, and your expected balance due each semester, you need to log into the student portal. Please follow these steps when on the MSM Student Portal:

1)Visit the MSM Student Portal and login with your MSM credentials.

College Students: Select the Students tab. Along the left-hand menu click “Student Accounts and Financial Aid”.

Precollege Students: Select Precollege tab. Select “Student Accounts and Scholarship Information”

2) Click “Course and Fee Statement” in the “Student Information” box.

3) Click “Generate my Course and Fee Statement”

4) After that process runs, click “View my Course and Fee Statement” which will open the statement in another browser tab.

There may be a slight delay when payments are received by MSM and when the activity is posted to your student account; however, we encourage ALL students to refer to the “Course and Fee Statement” link on the MSM Student Portal regularly as posted payments will display there real-time.
How do I pay my charges?
Payment Methods and Bank Information

Paying via Transact

Log into Transact | Sign in using your MSM credentials. TRANSACT accepts the following payment methods: ACH, wire transfers, credit card, debit card including international credit cards.

Note that Transact charges service fees as follows:
- $0.25 per ACH
- 3% to use a domestic credit or debit card
- 4.25% to use an international credit card
- For ACH and wire transfer transactions it is important to complete all steps; otherwise, the transaction will not be processed. It is the student’s responsibility to ensure the payment is processed early enough to meet payment due dates.
Paying via Personal Check, Cashier’s Check, or Money Order
Make payable to “Manhattan School of Music”.

Be sure to include student name and MSM Student ID# in the Memo section of the check and money order. Mail payment to:

Manhattan School of Music

Attn: Student Accounts Office
130 Claremont Avenue
New York, NY 10027

The check date should mirror the date it’s mailed, provided to a Student Accounts employee, or placed in the aforementioned Drop Box. Should a check be rejected by MSM’s Bank, a $35 returned check fee will be applied to your account. Also, should a returned check occur, you must use an alternative payment method for a year.

Please note that: A physical Drop Box is also available between rooms A-440 and A-441 for check or money order payments made after normal business hours. Normal business hours are 9:00 am to 5:00 pm.

Domestic Wire Transfer/ACH/Electronic Check Payment
Please email bursar@msmnyc.edu to receive MSM’s banking information. Be sure to include your name and Student ID Number within your email request.

Paying Account Charges from beyond the United States
MSM partnered with Flywire to receive international payment in a student’s currency of county. It is a safe, fast, and secure method to make wire transfers that provide favorable foreign exchange rates, helps avoid bank fees, and provides tracking of your payment from start to finish with 24/7 multi-lingual customer support. If you would like to use Flywire for your payments, go to https://flywire.com/school/msmnyc to get started.

Make Transact Monthly Payments Each Semester

Enroll in Semester Payment Plan through Transact | Sign in if eligible, along with a $35 payment plan enrollment fee.
My invoice has health insurance, room and board, or meal plan errors. What do I do?

All full-time Manhattan School of Music students are required to have health insurance that meets the minimum essential coverage requirements set by the U.S. Affordable Care Act.

The MSM-sponsored health insurance is mandatory for all F-1 visa holders entering a new program of study; the cost of health insurance will be included on your bill.

Domestic students who are already covered may be eligible to waive the school’s insurance. An application for waiver must be submitted using the instructions sent by email from the insurance company. Once submitted, the company will notify you if your waiver has been approved or declined. If you have any questions regarding your waiver, please contact campushealth@msmnyc.edu

Note: If you don’t submit a waiver application, or it is declined, you will be required to pay for health insurance fee. Waiver applications submitted after 08/30/25 will incur a $100 late fee that will be added to your student account bill. We will not be accepting waivers after 10/15/25.

If you would like to change your resident meal plan or housing assignment, you must contact residencelife@msmnyc.edu. If the change is approved, we encourage you to submit a copy of your current invoice with a note regarding this change and pay the expected balance for your correct resident charges.

Questions?

The Office of Student Accounts’ standard is to return all communication within 3 business days. When leaving a voicemail or sending an email it’s imperative to include your name, student’s name, student’s ID, and contact information.

Office hours:

9:00am-5:00pm

Rooms: A- 440 & A-441

Tel: 917-493-4467 and 917-493-4465

Bursar@msmnyc.edu