Information on how to pay your bill, avoid late fees, getting a MSM Student ID card, and more.
This page contains account information for the College Division. To find information about Precollege accounts please look here.
You can find Financial Aid information here.
Office hours 9:00am-5:00pm
Phone/Fax: 917-493-4464 and 917-493-4467
Cassandra Waldrop, Student Accounts Specialist
917-493-4464 | firstname.lastname@example.org
Elia Foster, Student Accounts Specialist
917-493-4467 | email@example.com
Please note: The following schedule may change depending on the most current health and safety information available. All students will receive notice of changes by email to their MSM email.
Early July — Fall invoices and payment plan information available for all confirmed students
August 9 — All tuition and other charges not covered by Financial Aid or a finalized payment plan are due at the Student Accounts Office along with supporting documents
August 10 — Late fees commence
September 8 — First day of classes
September 30*— Refund disbursements for over payments and/ or excess financial aid begin and continue on a weekly basis.
* Dates are subject to change*
In compliance with FERPA (Family Education Rights and Privacy Act) the Student Accounts Office will NOT discuss your student account with your parent, guardian, or any other financial sponsor unless we have a signed Authorization on file. To maintain written consent to release non-directory tuition information to specific individuals on file, please sign and return The Student Accounts Office F.E.R.P.A. form to the Student Accounts Office. The Authorization will remain in effect for your entire enrollment unless you notify the School otherwise in writing.
Click here for a copy of the form.
The Student Accounts Office reserves the right to assess late fees to all accounts (including undergraduate, graduate, professional studies, and doctoral) that have not been paid by the due date. Please note that non-receipt of an invoice does not constitute an exception to the late fee policy. The student is the account holder and therefore responsible for ensuring that payments are made on or before the due date regardless of the source of funds. The student is also responsible for forwarding student account information to other parties that have agreed to make payment (i.e., parents, sponsors, etc.).
Should accounts become excessively overdue, it is the policy of Manhattan School of Music to place the account on hold. This hold will prevent you from registering for the upcoming semester, viewing your grades, receiving a copy of your transcript or your diploma. Failure to submit payment after these steps have been taken will result in our office referring your account to a collection agency. Please contact the Student Accounts Office immediately should circumstances arise to interfere with tuition payments to the School.
Timely receipt of payment is considered to be:
Late fees will be assessed for outstanding balances owed to Manhattan School of Music as indicated below.
Fall 2021 Semester
$250.00 assessed August 10, 2021
Financial aid assistance is subtracted from the total student charges due on your Fall and Spring invoices in order to arrive at the bottom line balance for which the student is responsible. Please note that certain loans including those processed through the Department of Education’s Direct Loan Program carry origination fees charged to the borrower. This fee is subtracted from the disbursement that the School receives.
Please confirm with the Financial Aid Department or your private lender for information on fees.
Refund disbursement is approximated to commence Thursday September 30*, and continue on a weekly basis. It is the School’s policy to distribute refunds to the student, unless the student’s financial aid includes a Parent PLUS loan. Refunds may be made to the other party by notifying the Student Accounts Office by e-mail. The Student Accounts Office will notify the student that his/her refund is available for pick-up with an e-mail to the students’ MSM account. Parent refunds will be mailed to the address on record. All refunds remaining uncollected after 21 days will be mailed to the students’ Billing address on record at the time the check was prepared.
Students who wish to file a Leave of Absence or Withdrawal notice after the first day of classes are required to complete the appropriate form located in the Office of the Registrar. The Registrar will determine the official date. After the first day of classes, all students will be responsible for a portion of tuition and housing. The tuition due will be based upon the following schedule (any over payment will be refunded by mailed check):
% of Tuition Responsible by Date
Arrangements must be made with the Director of Residence Life regarding refunds of housing charges.
Students receiving federal financial aid funds that withdraw or cease attendance through a leave of absence during the semester are subject to The Return of Title IV Funds regulation. For a list of federal funds falling under this regulation and more information about this process, please visit financial aid. If you have any questions, please contact the Office of Financial Aid.
Registration, general student fees, health insurance, late fees, meal plan fees, graduation fees and certain Other Fees are non-refundable.
If you are eligible for a Health Insurance waiver, it is very important that you complete this process before the given deadline to avoid tuition payment delinquency. Please contact the Office of Student Affairs for additional details.
Office of Student Affairs
Please contact the Office of Residence Life for changes in resident meal plans.
Meal plan balances are carried over from the Fall to the Spring semester unless the student does not return for the Spring semester in which case the remaining money is forfeited. Any unused balance at the completion of the Spring semester is nonrefundable. Precollege Meal Plan does not expire, however, balances are forfeited once the student leaves the Precollege program.
To add more money towards your meal plan account, please follow the steps below:
With your Post ID Card handy, please visit https://msmnyc.campuscardcenter.com/ch/login.html, on the right-hand side of the webpage, click the “Register Now” button to start the registration process.
Cardholder Registration Page:
Create User Profile Page: Complete the form as follows:
Cardholder Terms & Conditions Page: Upon review:
Registration & Card Activation Successful Confirmation Page: Congratulations you have successfully registered your account. To access your account, click on “Click Here” to return to the login page and enter the username and password you just established.
If you are unable to successfully register, please contact the MSM Administrative Offices at 917-493-4597 or firstname.lastname@example.org for assistance.
Add Value to Your Account:
Once your card is registered, you can add value by logging into the account portal or using the quick add value feature.
To add value by logging into your account:
Please visit https://msmnyc.campuscardcenter.com/ch/login.html, on the left-hand side of the screen, please enter your username and password that was previously created when you registered your card.
-Once in the account, please click on “add value” on the left-hand side bar
Step 1: Payment Amount
-Please enter the amount you would like to add to the account
Step 2: Payment Method
-Please enter your credit/debit card information along with your primary contact information and click “next step”
Step 3: Confirmation
-Please write down confirmation code that appears on the screen
Congrats! You have successfully added value to your meal plan account.
If you would like to check the new balance of the account, please click the “account summary” button located on the left-hand side of the account portal.
If you are in a hurry and need to add value quickly, you have the option to use the quick add value feature.
Add Value by using the Quick Add Value feature:
Please visit https://msmnyc.campuscardcenter.com/ch/login.html, click on the “Quick Add Value” button in the middle of the webpage.
-On this webpage, in the center of the screen, please enter the cardholders’ last name and student ID number
On the next screen, please click “YES” to ensure you would like to add money to this account.
The next screen you arrive at is the payment screen, please follow the directions as you would if you had registered your card.
Congrats! You have successfully added value to your Eagle Bucks account.
If you have any questions about adding value to the card, please contact the MSM Administrative Offices at 917-493-4597 or email@example.com for assistance.
Please note: a minimum of $50.00 is required to add funds to your meal plan.
New students will be photographed and receive MSM ID Cards during orientation week. The Student Accounts Office distributes validation stickers to students each semester once tuition payment has been confirmed starting on the first day of classes. You must have a valid ID and sticker to gain entrance to the main building and to have borrowing rights to the library. Since your ID is used for the declining balance of your meal plan, it is very important to report a missing or lost ID card as soon as possible. If you lose or damage your ID card there is a $45.00 replacement fee, payable in cash or by credit/debit card, at the Business Office.
It is extremely important to keep your contact information current and to check your MSM e-mail frequently.
The school provides an email account for every student. This email account is the official means of sending you important communications and documents. Go to http://webmail.msmnyc.edu and use your user ID and password to log in. If you do not know your user ID and password, contact the IT department at firstname.lastname@example.org.
To download your invoice for the semester, follow the steps below.
Academic Year tuition charges are as follows:
Note your housing prepayment will be included as a $300 credit on your Fall invoice.
*Charges marked are pending board approval*